Sales and Refunds
Thanks for shopping at magnepan-europe.com. We appreciate the fact that you like to buy the amazing stuff we sell. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing the products for sale on this site.
You must be at least 18 years of age to make a purchase on our website. By placing an order, you warrant and represent that you have the legal right and capacity to enter into the sale transaction.
We cannot guarantee that all product images accurately reflect the true appearance of the product, as the product images may differ depending on the color settings on your computer.
We may, in our sole discretion, refuse or cancel any order and limit order quantity. We may also require additional qualifying information prior to accepting or processing any order. Once we receive your online order, we’ll provide you with an email order confirmation. Your receipt of an order confirmation, however, does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell; we are simply confirming that we received your order. We reserve the right at any time after receiving your order to accept or decline your order for any reason. If we cancel an order after you have already been billed, we will refund the billed amount.
Payment and Pricing
All prices are in EUR, and are inclusive of VAT at the prevailing rate.
We reserve the right, at our sole discretion, to adjust prices for products displayed in our online store at any time, and to correct pricing errors that may inadvertently occur, without prior notice.
We accept a variety of payment methods:
Credit / debit card (Visa, Mastercard, Maestro, American Express)
Local payment methods offered in specific countries or regions:
Klarna – Pay Now
Klarna – Pay Later
Klarna – Slice It
All transactions are processed by Shopify Payments.
Returns and Refunds
We want you to be absolutely thrilled with your new purchase. However, if you need to return an item, we’re here to help.
Standard Return Policy
There are a few important things to keep in mind when returning a product you purchased from our online store:
- You have 14 calendar days to return an item from the date you received it.
- Only items that have been purchased from our online store can be returned to us. Magnepan products purchased through other retailers must be returned in accordance with their respective returns and refunds policy.
- Please ensure that the item you're returning is carefully repackaged in their original packing. Any item damaged in transit due to inadequate packaging will be charged to you as a customer.
Once we receive your item, a refund is issued within 30 days. Your refund will be processed to your original form of payment.
In the event of a dispute, we will follow the recommendations from the Swedish National Board for Consumer Disputes (Allmänna Reklamationsnämnden, ARN).
Have more questions?
Do not hesitate to contact us.